Refund and Returns Policy

At Be Favored, we value your satisfaction and aim to provide a fair and straightforward policy
for exchanges, store credit, and refunds. This policy covers both in-store and online
customers and is designed to be clear and efficient while safeguarding against misuse.

• Defective Items: If you receive a defective item, please contact us within 48 hours of receiving your order. We will arrange for a replacement, store credit, or exchange depending on the damage level.
• Change of Mind: We understand that sometimes you may change your mind about a purchase. In such cases, you may request an exchange or store credit within 5 business days of receiving the item. However, please note that we do not offer cash refunds for change of mind.

• Original Condition: For items eligible for return due to defect, they must be returned in their original condition, along with all original packaging and accessories no later than 48 hours after purchase.
• Proof of Purchase: A valid proof of purchase, such as name and contact provided upon purchase for all exchange, store credit, or refund requests. We will not accept verbal, torn or shredded receipts.
• Non-returnable Items: Some items, including personalized items, and gift cards, are non-returnable and non-refundable.

• Contact Us: To initiate a return request for defective items, please contact our Customer Support team within 48 hours of receiving your order.
• Assessment: Our team will assess the reported issue and provide further instructions, including whether a return is necessary.
• Resolution: If a return is approved, we will process it promptly, ensuring that you receive the appropriate solution within 5 business days.

• Store Credit Issuance: If you choose store credit as your preferred option, it will be issued to your account and can be used for future purchases on our website (www.befavored.com) or in store.
• Store Credit Expiry: Store credit will not expire and can be used at any time.

• Refund Method: Refunds will be issued in the original payment method used for the purchase.
• Refund Processing Time: It may take up to 5 business days for the refund to be reflected in your account, depending on your financial institution.
• REFUNDS WILL ONLY OCCUR IF BOTH EXCHANGE AND/OR STORE CREDIT AREN’T OPTIONS

•  Abuse Prevention: We reserve the right to refuse returns and deny exchange, store credit, or refund requests in cases of suspected abuse or misuse of this policy.
• Policy Revisions: This policy is subject to change at our discretion. Any revisions will be effective from the date posted on our website.

By making a purchase at Be Favored, you acknowledge that you have read and agreed to this Exchange, Store Credit, and Refund Policy. If you have any questions or need assistance, please contact our Customer Support team.

Thank you for choosing Be Favored. We appreciate your business and look forward to serving you again in the future.

Sincerely,